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Job Overview
- Category: Tours/Ticketing
- Position Type: Mid Level
- Experience: 2
- Openings: 1
- Education: Bachelor
- City: Kathmandu
Detailed Job Description / Requirements
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Job Description:
- Deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets
- Handling queries of customers over the phone, through emails, or through online chat services on time with effective way
- Respond to emails and letters from customers regarding queries, in a timely manner
- Manage the professional relationship with customer
- Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers.
- Create and Manage the professional relationship with customer and corporate houses
Job Specification:
- Must have excellent communication skills
- Proven ability to manage a varied workload to achieve priorities and objectives
- Excellent Command in English and Nepali (Speaking, Reading, Writing)
- Microsoft Application Skills (Word, Excel, PPT, Internet)
- Highly Skilled in Customer Services
- Should have good knowledge and skill to deal with corporate houses.
- Effective Team working
- Skills Experience on Travel Company is preferred
- Should be flexible in the rotation system of working days
- Freshers can apply
About the Company
Application Deadline
2019-05-07
Apply Options
- Online Resume
- Send Email
- By Post
Special Instructions
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